Update

Well, I left my 7th or 8th message to RJBA today. I really have stopped counting. Again, no one answered, imagine that. I have sent them numerous emails that never get answered and certified mail. No one is listening to me from that company. I must be on the do not escalate list for RJBA and no one wants to speak to me but emailing me would be a nice thing to do.

Anyway, I will keep you posted.

Petition Update

We have 136 signatures on the petition to the Texas AG office. Please keep passing the information on and keep the pressure turned up. Let these Justice departments know that we will not quit.

http://www.gopetition.com/online/27812.html

Re: New Hampshire AG Office

I spoke to the NH Attorney Generals office today and the complaint I sent against RJBA is NOT closed as of today. A letter went out to RJBA requesting action regarding my complaint and others. So, I will keep you posted of any updates.

Petition Update

We are now 130 signatures strong and growing. This is wonderful news because the word is getting out. These signatures and their messages are the crux of our fight. Together we all are learning and uncovering more and more evidence of deceit and fraud on the part of Support Kids and their desire to make more money from our children. Amazingly, after the GREED set in and SK had made millions off of children it just was not enough. SK defaulted on a bank loan that "WE" as parents had no knowledge of and then threw our support, files, information, and private documents to RJBA to take over as the new PCSA. We have been kept in the dark long enough and now we are fighting back.

I personally have requested my payment logs and private information from both SK and RJBA and neither have responded to my plea. These are my records and I have every right to have them.

Please sign the petition if you have not done so and feel free to ask any questions or post comments.

http://www.gopetition.com/online/27812.html

RJBA Contract Example

You should be able to click and view

New Hampshire AG/DOJ

Hi ladies and gentlemen,

Ok here is my bombshell...I received a letter today from the New Hampshire AG/Dept of Justice saying that their office had been told that my complaints against RJBA had been resolved. BY WHO or WHOM? She went on further to say that if this was not true to contact her directly.... I am so on the phone tomorrow. I have no idea what is going on but I am going to find out.

Will keep yall posted.....

Dallas County or Bust

I received a response to my email to Dallas County child support office wondering why they had not held my June 3, 2009 support payment as they had said they would do. Their response was that they had not received my revocation authorization yet. Then they proceeded to tell me that I could just fax it over to them. Hmmm, when I had spoken to them on May 22, 2009 they said that it had to be the original notarized form. So, as I followed Dallas County's instructions I lost another child support payment to RJBA. I have countered back to Dallas County with my correspondence but do not know since the payment is gone what the outcome will be.

I took a hit today.....

I have hit a bump in my road to successfully untangling myself from SK and RJBA. I did receive my green card back from my certified letter to RJBA today not knowing what to expect next.

I had a set back with the Dallas County support office as they had confirmed that my case was open pending the receipt of the revocation of authorization and I had asked them May 20, 2009 to stop and all payments being sent to SK or RJBA. I had been told by a supervisor not to worry that May's payment was gone but they had not received the June payment. Well after emailing Dallas County again last night to check on the receipt of the signed authorization a response came today stating they had not received it and that my ex husband had sent in a payment on June 3rd. So, I have had a good cry and started working again. Dallas County did not follow through on their word to me. So, my June support is gone and I am sure when I receive it if I do it will be minus the 34% even after promising me that this would not happen. Well, it did.

Link to Petition Forum

Hi everyone. I wanted to update you on a new message board that is linked to the petition against Support Kids. Please feel free to check in there and post your comments and questions as well.

We are making progress. Please keep the faith and keep posting your information and we will make a difference.

Teri

Support Kids Petition | Children's Rights Forum | GoPetiton Forums

Petition Update June 3, 2009

We are now 92 signatures strong and growing. We are making progress and there are preliminary talks with a lawyer trying to find any way possible to help us with our fight. It is a tangled web and SK is hidden behind walls and shells but I promise to continue to move forward and keep trying to help ALL of us in any state to get some answers and hopefully justice and damages if legally possible. You can help by signing the petition if you have not and continue to pass on the word. Keep the faith and together we will continue to fight for our children.

Teri

Investigate alleged Support Kids fraud Petition

RJBA Example of Check Detail May 2009

I wanted to post the details of my check that I received from RJBA today. I have taken out my personal detail but I find interesting the check title and the detail describing RJBA's commission taken out. This is after I sent a letter requesting my files and my information. I guess they are ignoring my request.

Hope you find this helpful.......

Teri

Support Kids Capital from Investors

Raising support Finding the right investors made growth possible for firm Austin Business Journal - March 31, 2006 by Kathy Lesko Contributing Writer As the nation's largest private child-support enforcement company working directly with non-welfare custodial parents, Austin's Supportkids Inc. has embraced the vision to be part of the answer to the national problem of unpaid child support. Today, there are 7 million cases in the United States in which no child support has been collected at all, and there is more than $100 billion in outstanding support. Frustrated by their failure to obtain help from government agencies, thousands of parents have turned to the private sector for assistance in collecting unpaid child support. Bryon Sehlke, Supportkids' president and CEO, appreciates the measures his employees take on behalf of their clients, and understands the frustrations that send people to his company's doors. "Most of our clients are already dissatisfied with the system when they come to us," Sehlke says. "Many of them are seeking more than $40,000 in past-due child support." He cites these conditions as the driving force behind the company's increased communication with its clients. "We've instituted a live client telephone line to provide additional support," Sehlke says. Even Supportkids' "self-serve" portion of its Web site has become more user-friendly, enabling clients to log on to find out the current status of their cases. Supportkids has also redesigned its user contracts, with approval by the Texas Department of Banking, to make them easier to comprehend. While improved customer satisfaction reduces the instances where clients want to close their cases with Supportkids, the organization's biggest critics cite the fact that private-sector organizations are attaching fees to a service that parents should be entitled to receive for free. Supportkids cases are handled on a contingency basis; the company does not receive payment until child support is collected for the family. "We agree that it would be great if parents didn't have to pay for this service, but the fact of the matter is that someone has to pay for it. Support on the state and federal level is done by the taxpayers, and unfortunately, the funds are not there to support these efforts," Sehlke says. He points to the 93 percent of unpaid child support that goes uncollected annually in the United States as evidence that more options are necessary. Securing unpaid child support is a very labor-intensive process. Supportkids relies on specially trained investigators and enforcement specialists to maximize its results. With 8,000 to 10,000 applications sent every month, concise business metrics track Supportkids' progress on each case. "The business process basically begins when the case comes through the door," Sehlke says. "We have developed a culture and process of setting monthly expectations for every step and every person who handles a case. By doing this, I believe we will achieve our targets at the highest level." Supportkids' collection of more than $270 million since its founding 15 years ago speak to this philosophy. Finding the right financing structure and investors who understand and support Supportkids' business model has proven to be a challenge. In 2000, a $20 million investment from Austin Ventures and other investors accelerated Supportkids' growth, putting the company on PricewaterhouseCoopers' list of the 50 fastest-growing private companies in 2000. Sehlke stresses that Supportkids' ability to essentially double its revenues since 2000 has been an ongoing effort. "Matt Landry, Supportkids' former president and CEO, recognized the need, early on, for financial vehicles and investors that would allow us to effectively do our jobs," Sehlke says."Along with strong equity partners, he was able to create relationships that fueled Supportkids' growth, both on the debt and equity side." The group recently received another $2.7 million funding from investors, including Austin Ventures. The company has raised a total of $40 million in private investment since 1997. Developing relationships with government officials and agencies was also important in this industry, Sehlke says. "Landry also recognized and appreciated the fact that the state of Texas is a great state in which to do business. He saw that Texas recognized the need for private child support agencies, and worked diligently with the state to maintain their support of our efforts." On average, it take nine months from the time Supportkids opens a claim until the first payment is received and Supportkids begins to get paid. Sehlke notes that a considerable amount of executive resources are expended on financing, and financing is the key to supporting growth given a very long business cycle. "Supportkids has done a tremendous job," says Darryll Grubbs, an attorney who provides consulting support to the organization. "The work they are doing is something that requires significant capital, and they've been successful in obtaining it." "We've been fortunate to have some great financial partners who support our mission, and our business has matured to the point where we have been able to acquire the debt structure that supports our business model," he says. Supportkids Inc. What it does: Provides child-support enforcement services for custodial parents Employees: 175 Revenue: $15 million Address: P.O. Box 18988, Austin 78760 Phone: (800) 305-KIDS Web: www.supportkids.com Email: info@supportkids.com Back to more press release stories	About Supportkids Our Leadership Our Evolution Our Mission In the Community In the Press Jobs at Supportkids Contact Us Helpful Questions & Answers Why is Supportkids so successful? What collection methods does Supportkids use? Do I need to close my case with the state? Good News From Our Clients “It is such a help to know that the money is still going to be coming in. We got quick results. I was totally blown away.” – Dalene D., WA read more
	Why Supportkids | How We Work | Apply Now | Success Stories | About Supportkids | Client Rela

More horror stories from Support Kids Clients

Here is the link to more horror stories from unsuspecting parents that signed with Support Kids.


CHILD SUPPORT BOUNTY HUNTERS Families hurting as for-profits go after deadbeats

Casey Hoffman, good guy or greedy guy?

2004 Golden Heart amd Heartless Awards, Association... - [Cached Version]
Published on: 2/12/2004 Last Visited: 9/22/2004

Texas Attorney General Gregg Abbot for hiring Casey Huffman, former president of Supportkids.com a private child support collection agency with a history of law suits against it for unscrupulous collection practices such as contracts which auto renew indefinitely if only one payment is collected, fees for collection of support taken out of current and back support due to contract language which defines all support past, present and future as ""support".
...
When Mr. Huffman was previously the director of Texas Attorney General's Child Support Enforcement Division the collection rate was only 10%.

Boston.com / Latest News / Business / A growing field,... - [Cached Version]
Published on: 6/12/2002 Last Visited: 6/12/2002

Nobody's forcing them to," said Casey Hoffman, founder and chief executive officer of Supportkids, which has handled 10,000 cases and is the largest of about three dozen private collection companies.

The lawsuit against Supportkids, filed Tuesday in state court in Manitowoc, Wis., comes as the private companies push for greater access to confidential financial data to help them track down parents who don't pay.Advocates, meanwhile, are pushing for greater consumer protections in this fast-growing field.

Clients like Zipperer typically sign contracts directing all child support payments to the company, which passes the money along after taking a cut 29 percent, on average, according to government auditors.

...
Hoffman responded that the contract clearly states that the fee will be applied to both back-owed child support and current payments.He said clients are given an option to exclude from the commission any support being paid when they sign up an option Zipperer said she was never given.

Hoffman said he does not know how many clients have tried to leave the program but defended his company's policy of not letting people quit.Otherwise, he said, the company would spend time and money to find a parent and people could quit once payments began.

He said his contracts are straightforward and easy to understand.

"We've benefited children to the amount of $66 million since we've been in business," he said.

Casey Hoffman: ZoomInfo Business People Information

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